Step-by-step answer:

1. A coupon code is only needed if you received a valid discount or promotional code from Diabetic Accessories.
2. If you do not have a coupon code, you can leave the coupon code field empty.
3. Continue with your order by completing your billing, delivery, and payment details.
4. If the website does not allow you to continue without a coupon code, please contact us so we can assist you with your order.

Coupon codes are only required if you have received a special discount or promotion from Diabetic Accessories. If you do not have a coupon code, simply leave the coupon field blank and continue with your order. If you are unable to proceed without entering a code, please contact our team for assistance.

Coupon codes may be offered from time to time as part of special promotions or discounts.

When a coupon code is available, it may be shared through our website, email newsletter or promotional communication. To stay updated on future offers, keep an eye on our latest news and promotions.

Please note that you do not need a coupon code to place an order. You can continue to checkout and complete your purchase without one.

Step-by-step answer:

1. Go to the Diabetic Accessories website.
2. Click on My Account, Register, or Create an Account.
3. Enter your details, such as your name, email address, and password.
4. Submit the form to create your account.
5. Once your account is created, you can log in to view orders, manage your details, and place future orders more easily.

Delivery times may vary depending on your location, product availability and the delivery method selected at checkout.

Once your order has been confirmed and dispatched, you will receive an update with the relevant delivery information, where applicable.

Please ensure that your delivery address and contact details are correct when placing your order to avoid unnecessary delays. For more information about your delivery, please contact us with your order number.

Step-by-step answer:

1. Go to the Diabetic Accessories website.
2. Look for the search bar or magnifying glass icon at the top of the website.
3. Type in the product name or keyword you are looking for, for example: test strips, lancets, needles, or glucose meter.
4. Press Enter or click the search icon.
5. Browse through the results and click on the product you would like to view.
6. If you cannot find the product, try using a shorter keyword or check the product category.

To find products quickly, use the search bar at the top of the Diabetic Accessories website. Type in the product name or a keyword, such as test strips, lancets, needles, or glucose meter, then click the search icon. If the product does not appear, try using a shorter search term or browse through the product categories.

We are an online-only store and do not have a physical shop where you can visit or purchase directly from us.

However, our products are currently available through selected stockists, including three stockists in Gauteng and one in Namibia.

For information about your nearest stockist or to confirm product availability, please contact us. Alternatively, you can shop online and have your order delivered anywhere in South Africa.

Yes, we deliver throughout South Africa, including Pofadder, Polokwane, Limpopo and other towns and provinces nationwide.

Simply enter your delivery address during checkout to view the available delivery options for your area. Please make sure your address, postal code and contact details are correct to help ensure successful delivery.

For assistance with delivery to your area, please contact us before placing your order.

To remove an item from your order, go to your Cart page and click the “X” or Remove option next to the product you no longer want. Your cart will update automatically.

When you are already on the Checkout page, select Back to Cart or click the cart icon to return to your cart, where you can remove unwanted items before completing your order.

Courier Guys:
2-4 working days main city centre's, longer to outlying areas

Fastway Couriers:
2-5 working Days

Postnet to Postnet:
2-4 working days then you collect

Postnet to Door:
2-6 working days

Couriers do not deliver over weekends & public holidays

We also need to clearly have printed (somewhere) that orders take 24-36 hours to process, Mondays to Thursdays only.

We don't have a shop, only stockists in Gauteng.

Our warehouse is closed on Fridays, Saturdays & Sundays